ITNetGeek takes your privacy very seriously and ITNetGeek will comply with the obligations imposed on us by the UK Data Protection Legislation.
The UK Data protection Legislation includes the UK Data Protection Act 2018, the retained EU law version of the General Data Protection Regulation ((EU) 2016/679) (UK GDPR) and any national laws, regulations and secondary legislation, as amended or updated from time to time, and any subsequent legislation to the UK GDPR or the Data Protection Act 2018.
USE OF PERSONAL INFORMATION
ITNetGeek needs to collect and use certain personal information to be able to offer our range of products and services.
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
With your consent, we may also use your information:
We may use your information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by contacting us at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product/service experience or other transactions.
WHAT INFORMATION WE COLLECT
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
The type of information we may collect, use, store and transfer may include (but is not limited to):
Contact information: your name, address, telephone numbers, email addresses and other contact information
Date of birth
IT Account information including login details
Areas of the website used and visited, details of transactions you carry out through our website and the fulfilment of those transactions and links to and from third party websites.
Information from external sources such as credit reference and identity verification agencies.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
Periodically we may ask you to voluntarily complete surveys to provide us with information for our marketing or research purposes, although you do not have to respond to them and can opt out of receiving such communications at any time.
WHY WE COLLECT INFORMATION
ITNetGeek will use your information for the following purposes:
HOW WE COLLECT INFORMATION
We will collect information from you via the following means:
SHARING OF INFORMATION
In the standard operation of our business and to enable us to provide products and services to our customers, we may disclose your personal information to the following (who may be within or outside the UK):
SECURITY OF INFORMATION
We take the safeguarding of your data very seriously. All personal information in our possession is held securely. We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
When we need to store or transfer your personal data outside the UK, we will ensure at least one of the following safeguards is implemented:
In line with UK Data Protection Legislation, we have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
YOUR DUTY TO INFORM US OF CHANGES
It is important that the personal information we hold about you is accurate and current.
Please keep us informed if your personal information changes during your relationship with us.
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you. Once you are no longer a customer of Infinity Group we will retain and securely destroy your personal information in accordance with applicable laws and regulations.
YOUR RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION
Under certain circumstances, by law you have the right to:
NO FEE USUALLY REQUIRED
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
WHAT WE MAY NEED FROM YOU
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
TIME LIMIT TO RESPOND
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
RIGHT TO WITHDRAW CONSENT
In the limited circumstances where you may have provided your consent to the collection,
processing and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact ITNetGeek. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.